Frequently Asked Questions

Maids R Us is a Melbourne-based cleaning business offering residential, commercial and end of lease cleaning across the North West and South East corridors. All cleaners are police-checked and fully insured, with transparent hourly rates of $50–$55/hr and no lock-in contracts.

Maids R Us services Melbourne's North West (Essendon, Moonee Ponds, Ascot Vale, Flemington, Footscray and surrounds) and South East (Dandenong, Frankston, Springvale, Noble Park, Cheltenham and surrounds).

You can book by calling 0434 246 500, filling in the quote form on the website, or emailing info@maidsruscleaning.com.au. Maids R Us typically responds within the hour with a free quote.

No. Maids R Us does not require lock-in contracts for any service. Regular cleaning can be booked week to week and paused or cancelled anytime without penalty.

Yes. Every cleaner at Maids R Us carries full public liability insurance and is police-checked before joining the team.

Maids R Us charges $50/hr for regular residential cleaning and $55/hr for one-off cleans, end of lease cleaning, and commercial cleaning. There are no hidden fees or flat-fee surprises.

No. There is no call-out fee or travel surcharge for properties within Maids R Us' service areas across Melbourne's North West and South East.

Yes, all prices quoted by Maids R Us are inclusive of GST.

A 2-bedroom end of lease clean with Maids R Us typically takes 4–5 hours at $55/hr, costing approximately $220–$275 depending on the property's condition.

Yes. Maids R Us provides a free, no-obligation quote before every booking, typically within one hour of enquiry.

An end of lease clean covers the full property — kitchen including oven and rangehood, all bathrooms, bedrooms, living areas, windows, laundry, and skirting boards. It follows a real estate inspection checklist standard. Carpet steam cleaning is available as an add-on.

Maids R Us cleans to the real estate inspection checklist standard used by Melbourne property managers. If any area is flagged at inspection, Maids R Us will return within 48 hours to re-clean it at no extra cost.

A typical end of lease clean takes 3–4 hours for a 1-bedroom property, 4–5 hours for 2-bedroom, and 5–7 hours for 3-bedroom, depending on condition.

Yes. A full interior oven clean — including racks, trays and door glass — is included as standard in every end of lease clean.

Yes. Carpet steam cleaning is available as an add-on to any end of lease clean, priced from $35–$60 per room or $150–$350 for a whole property.

Regular cleaning ($50/hr) is a recurring weekly or fortnightly service that maintains an already-clean home. One-off cleaning ($55/hr) is a more intensive deep clean covering cupboards, ovens and fridges, suited to spring cleans or first-time bookings.

No. Most Maids R Us clients leave a key or lockbox code. The cleaning team lets themselves in, completes the job, and contacts the client once finished.

Yes. Maids R Us brings all cleaning products and equipment, using eco-friendly, family-safe products as standard.

Yes. For regular bookings, Maids R Us assigns the same cleaner to each visit so they become familiar with the property and the client's preferences.

Most Melbourne households choose fortnightly cleaning as the best balance of cost and cleanliness. Larger households or those wanting a consistently spotless home often choose weekly.

Yes. Maids R Us provides commercial cleaning for offices, retail spaces, medical practices and other businesses across Melbourne's North West and South East at $55/hr.

Yes, with no additional surcharge. Maids R Us can schedule commercial cleaning in the evening, early morning or on weekends to avoid disrupting business operations.

In most cases, commercial cleaning can begin within 48 hours of the first booking.

No. Commercial cleaning is offered on a flexible, week-to-week basis with no lock-in contract required.

Yes. Every cleaner at Maids R Us undergoes a police background check before joining the team.

All Maids R Us cleaners carry full public liability insurance, which covers accidental damage that may occur during a clean.

Clients can contact Maids R Us within 48 hours of any clean, and the team will return to address any areas of concern at no additional cost.